Last updated: November 11, 2026
Where we ship
We ship to addresses in the United States. We don't ship internationally yet.
Cost
Shipping is free on every order. It's built into our prices.
How long it takes
Orders are fulfilled by our warehouse partners. Each product page shows its own estimate. In general:
| Processing | Delivery after it ships | Total, most orders | |
|---|---|---|---|
| Surf Day line (poncho, key safe, kit) | 1–3 business days | 4–12 business days | 6–15 business days |
| Dog Beach Water Bottle (US warehouse) | 1–2 business days | 1–7 business days | 3–9 business days |
These are estimates, not guarantees. Carrier delays happen, especially around holidays. Items in the Surf Day Kit may arrive in separate packages.
Our promise: if we can't ship your order within the time shown, we'll email you with a new date and the option to cancel for a full refund.
Tracking
You'll get an email with a tracking number when each item ships. Tracking can take 1–2 days to show movement.
Lost or late packages
If tracking hasn't updated in 7 days, or your order hasn't arrived 20 business days after you ordered, email support@diegodeals.com. We'll chase it with the carrier and, if it's lost, send a replacement or a full refund.
Wrong address
Please double-check your address at checkout. If you spot a mistake, email us within 12 hours and we'll try to fix it before it ships.
